-Deep cleaning and sanitization of all guest rooms, public areas, dining room and bathrooms.

-Installation of hand sanitization stations in all entries to the building and within high traffic locations.

-Our hotel and service Team will be wearing masks and are trained in how to maintain proper safety precautions when encountering guests.

-We are strongly encouraging our guests to wear masks inside our Inn and to stay at home if you feel ill and/or experiencing any COVID19 symptoms. (Fever, coughing…please list)

-Cancellation policies have relaxed from 48 hours to 24 hours.

-Hard keys to your room are all sanitized and enveloped for your use.

-We have installed a clear glass enclosure at our front desk.

-We have implemented a contactless check-in. (See front desk operations.)

-We have installed a clear glass enclosure at our front desk.

-We have implemented a contactless check-in – guests will receive an email acknowledging our policies, confirming rates and payment method of their room.  Furthermore, we are asking for a more accurate time of arrival in order to avoid any unnecessary queue at the front desk.  The purpose of the contactless check-in is to make your arrival efficient and safe- all you will need to do is pick up your key after showing your identification.

-During your stay we ask that you be mindful of your distance with other guests staying with us.  Keeping 6 feet apart from each other and/or wearing a mask while inside the buildings.

-Housekeeping during your stay will not occur for your safety and the safety of our Team (i.e. no staff will be going inside your room during your stay).  We do however ask that you let us know if you would like to have fresh towels, amenities (toilet paper, soap, lotions, shampoo etc.).  Please let us know if you would like to have any garbage removed, leave the bag outside of your room and we will promptly collect it.

-You will note that there have been amenities removed from your room (i.e. alarm clock and coffee maker and cups);  These amenities are available upon request and each item has been carefully cleaned, detailed, sanitized and wrapped for your use.

-We are available 24 hours a day by phone for Inn guests.

– Please ask our front desk staff for more information on takeout options.
– Please see our website for more information or pick up a disposal menu from the front desk.

-We have developed a more casual menu which includes some of Hessenland’s favourites as well as easy dining options

-Now you can take some of your favourite Hessenland foods home!  Please see our website for details and/or pick up a list from the front desk.

-We  have our own wine for purchase! Please visit our retail space and/or talk to our team on what we have available.

-Visit our website to see our hours.

-Outdoor pool is closed for the season

• Should you be departing from the Inn prior to 730 am, please inform the front desk and settle your bill and/or we can email your receipt the evening prior to your departure. We ask that you leave your keys in your room.
• We ask that you either email us at hessen@hessenland.com to let us know you have checked out or call us at 5192367707.

We know this is a lot of information however we feel that it is important you are aware of all that has been done to ensure the safety of our guests and team.  We encourage you to let us know how we are doing as we are always looking for ways to improve.