Dear Guest, Your privacy is important to us. This policy tells you what information we gather about you and how we would use ti and how you can opt out of the collection, use and disclosure of your personal information and how to get access to the information we may have about you. Collecting Information We collect information about guests such as name, address,

phone number, email, automobile license number, make and year, credit card number, special needs, interests and preferences. We may collect the information from you directly, from a member of your family, or from a business or personal associate making information for you. We may obtain it by telephone, in person, by mail, fax or by email. We may keep the information in written form or electronically. By providing this information to us, you enable us to serve you better. Using Information We use the information collected to make your stay with us more enjoyable, to assist in arranging payment of your accounts, and to provide further information to you about our facilities and our programs. We will retain your personal information only for as long as required by law or as necessary for the purposes for which ti is collected. Your personal information will not be used for other purposes without your consent. Disclosing Information We will not

disclose any personal information collected about you to anybody else, unless required to do so by law, or in collecting funds owing by you. If our business is sold, we may provide this information to the purchaser of our business. We will comply with all laws, which require us to supply the information to government agencies and others. We will not otherwise sell, transfer or trade

any mailing list which includes your information. Keeping Information Secure We will keep written information in a secure place in a locked cabinet. If the information is stored electronically, it will be password-protected and

available only to those members of our staff who require it.

Access to Information fI you wish to review the personal information we keep about you please contact our Privacy Officer at the address set out below. At your request, subject to applicable law, we will delete your personal information form our records. Obtaining Your Consent By providing personal information to us, you are consenting to us using ti for the purposes set out above and disclosing ti to the parties described above. If you do not want us to use any personal information about you, or wish to limit the use or disclosure of such personal information by us, please contact the Privacy Officer at the address set out below by mail, fax or email. Contacting Us We may be contacted by mail, fax or email as follows: Privacy Officer: Elizabeth Ihrig R #2 Zurich, Ontario NOM 2TO Fax No: 519-236-7505 E-Mail hessen@hessenland.com